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Call us: Mon-Fri 8:30AM-6PM, Sat-Sun 9:30AM-4:30PM 0800 031 8386
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Call us: Mon-Fri 8:30AM-6PM, Sat-Sun 9:30AM-4:30PM 0800 031 8386
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SKIN CONDITION DIAGNOSIS

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Get a rapid dermatology assessment online. Upload photos of your skin problem and our clinical team will assess your condition and send advice within 24 hours.

£25 per consultation GET STARTED
Clinical review within 2–24 hours

How it works

Person starting a consultation on thier phone.

New to online consultations?

Just like your local GP, we’re here to support you with expert, confidential advice, but without the travel and waiting time.

With our Skin Condition Diagnosis service, you can get an initial assessment for your skin condition and guidance on what to do next without needing to see a doctor or pharmacist in person.

Simply fill out our questionnaire and send us photos of your dermatological issue and we’ll send you our assessment and advice within 24 hours. It’s faster access to the medical help you need.

GET STARTED

Why use our Skin Condition Diagnosis service?

If you have a skin problem and you don’t know what it is, what’s causing it or what you should do about it, we’re here to help.

Send us photos and your health information and our team of experienced GPs will assess your condition.

In many cases, we’ll then be able to make a diagnosis. However, sometimes further tests might be needed, so a firm diagnosis is not always possible.

Even if we can’t make a diagnosis, we’ll give you advice about your condition and what you should do next.

If we’re able to offer prescription treatment for your condition through one of our online services, we’ll direct you to complete another quick online questionnaire. There will be an additional charge if medicine is prescribed.

Alternatively, we may direct you to a pharmacist for over the counter treatment. In some cases, we might advise you to see your GP for treatment, or for specialist referral.

3 Simple Steps

  1. Fill out a quick questionnaire about your skin problem and health history.

  2. Upload some photos that clearly show your skin problem.

  3. Get our assessment and advice for next steps within 24 hours.

Which skin conditions can we diagnose?

Approved By:
Dr Susie Gawler
Dr Susie Gawler
GMC no. 7014485

Dr Susie graduated from Guy’s, King’s and St Thomas's School of Medicine in 2008, with further studies in clinical dermatology and women’s health. She is Clinical Lead for Acne & Skin.

Last reviewed on: 17/04/2023