Call us: Mon-Sat 8:30AM-6PM, Sun 9AM-2PM 0800 031 8386
Call us: Mon-Sat 8:30AM-6PM, Sun 9AM-2PM 0800 031 8386
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Valentine's offer! Save 15% on selected services with
LOVE15
. Offer from 7 February to 14 February. T&Cs* apply.

Boots Online Doctor Service enquiries

For any enquiries about our Online Doctor Service, including questions about picking up your medicine or medicine deliveries that our clinical team prescribed, please message or call us.

Message us

You can message us through your Boots Online Doctor Service account anytime. We’ll respond to you as fast as we can.

Call us

You can call us on 0800 0318386. Our hours are Monday-Saturday 8:30am to 6pm, 9am to 2pm on Sundays and bank holidays.

Medical emergency

If you’re experiencing a medical emergency, call 999.

* Terms And Conditions: Access to treatment is subject to an online consultation with a clinician to assess suitability. Subject to availability. Charges apply. Channel Island exclusions apply. You must be registered with onlinedoctor.boots.com and logged in when placing your order. Discount available on selected services only (excludes Morning After Pill, Chlamydia Treatment, Cystitis Treatment, Depression & Anxiety Treatment). Valid until 11:59PM on 14 February 2023. Only one code can be used with each order. LOVE15 code must be entered during checkout.