Collect points for every £1 spent
SKIN CONDITION DIAGNOSIS
Collect points for every £1 spent
SKIN CONDITION DIAGNOSIS
Get a rapid dermatology assessment online. Upload photos of your skin problem and our clinical team will assess your condition and send advice within 24 hours.
£25 per consultation £25 per consultation GET STARTED
Clinical review within 2–24 hours
How it works
Online questionnaire
Tell us about your skin problem and health history, and upload photographs that show your skin problem clearly. Takes about 10 minutes.
Clinical assessment
We’ll review everything within 24 hours. We’ll message or call you if we have any follow-up questions or need to see more photos.
Advice and treatment
We’ll send you our assessment of your skin condition and advice about what to do next. We may be able to prescribe treatment for an additional fee.
New to online consultations?
Just like your local GP, we’re here to support you with expert, confidential advice, but without the travel and waiting time.
With our Skin Condition Diagnosis service, you can get an initial assessment for your skin condition and guidance on what to do next without needing to see a doctor or pharmacist in person.
Simply fill out our questionnaire and send us photos of your dermatological issue and we’ll send you our assessment and advice within 24 hours. It’s faster access to the medical help you need.
GET STARTEDWhy use our Skin Condition Diagnosis service?
If you have a skin problem and you don’t know what it is, what’s causing it or what you should do about it, we’re here to help.
Send us photos and your health information and our team of experienced GPs will assess your condition.
In many cases, we’ll then be able to make a diagnosis. However, sometimes further tests might be needed, so a firm diagnosis is not always possible.
Even if we can’t make a diagnosis, we’ll give you advice about your condition and what you should do next.
If we’re able to offer prescription treatment for your condition through one of our online services, we’ll direct you to complete another quick online questionnaire. There will be an additional charge if medicine is prescribed.
Alternatively, we may direct you to a pharmacist for over the counter treatment. In some cases, we might advise you to see your GP for treatment, or for specialist referral.
3 Simple Steps
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Fill out a quick questionnaire about your skin problem and health history.
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Upload some photos that clearly show your skin problem.
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Get our assessment and advice for next steps within 24 hours.
Which skin conditions can we diagnose?
We’ll provide an assessment and offer advice on next steps for every skin condition and, in most cases, provide a diagnosis. We may also be able to offer prescription treatment for your condition. This would require completing a second online questionnaire and there will be a separate charge for the medicine if prescribed.
We can diagnose a variety of common skin conditions. These include:
- inflammatory skin conditions such as psoriasis, eczema, seborrhoeic dermatitis, acne, rosacea, and peri-oral dermatitis
- infectious skin conditions such as shingles, cold sores, impetigo, ringworm, molluscum contagiosum, and yeast infections such as pityriasis versicolour
- skin conditions caused by sexually transmitted infections
- other skin conditions that affect the genital skin, including genital warts, Fordyce spots and molluscum contagiosum
Please note that we do not offer online diagnosis of moles. Moles are more safely assessed in person, or via specialised services. Find out more about mole scanning.
